FAQ

What Are The Shipping Rates and Delivery Times?

Shipping is free for worldwide customers . Delivery time vary depends on Location . 

USA Customers :  7-10 Business days 

Canada Customers :  10-14 Business days 

UK Customers :  10-14 Business days 

International Customers :  15-16 Business days 

 

Did My Order Go Through? I Didn't Get A Confirmation Email.

IF your Order is placed successfully ,  You will receive a Confirmation email 

IF your Order is NOT successfully Placed ,  You will NEVER receive the Confirmation email . 

IF you need help for Placing order ,  Just send us email support@everfameshop.com 

 

What Payment methods you accept ? 

Currently we mainly accept Paypal Express Checkout .  SO as long as you have Paypal account ,  You can place Order and pay for it 

 

Is there any International Taxes / Import Fees ?

This depends on each Country 's Policy and in most cases , There is no Import taxes .    We do not take the Responsibilities of these import taxes if they charge 

 

Do you have Tracking Number on my Order ?

YES ,  Each Order has Tracking Number and will be sent to your Email 

 

My Order was Shipped but i typed an incorrect address ? 

IF this happens pls contact us ASAP using email and we will do our best to Minimize your Loss 

 

My Tracking Number shows " Delivered " but i Never received my Item ?  

If this happens , Pls first contact your Post Office as they may take the Package 

If not Post office ,  It's probably your neighboring Units that take the Package , Pls try to contact them .